Managed Services

 

Network Complete - Features and Benefits

 

Your business success depends on your IT infrastructure. You need CIS to deliver proactive services that not only keep your network up and running, but running effectively and efficiently.

 

CIS’s Network Complete “managed services” package means that you will see increased performance, security, and reliability – immediately, and at an affordable price.

Quick Response

	CIS can monitor what issues are affecting your network, and will respond before they become critical – such as a server running low on memory
	Automatic alert dispatch to CIS guarantees a quick response to problems at your site

Security Monitoring

	Alerts CIS on attempted network access by unauthorized users
	Software content control allows you to ban high-bandwidth interactive games or illegal peer-to-peer file sharing which monopolize business resources and promote viruses and spy ware
	Extensive security reporting gives you a bird’s-eye view of your entire network’s security
	Patch inventory ensures your operating systems are up to date and not exposed to vulnerabilities

Graphical Performance Reporting

	Scheduled executive reporting, automatically generated and sent directly to your e-mail address
	Easy-to-understand graphical reports with “un/acceptable threshold” lines
	Makes capacity management and upgrade planning simple

Remote Management and Communication

	CIS can minimize disruptions to the work environment by remotely resolving issues using a secure VPN system
	If an issue arises that requires on-site assistance, prior in-depth knowledge allows us to send fully prepared specialists who can resolve the issue faster than ever before
	Network services monitoring and alerting (POP3, HTTP, FTP and others)
	Very low bandwidth requirements – does not slow down your network response time

Detailed Site Level Inventory

Up-to-date hardware, software and patch information - automatically collected, 100% accurate – can be used for insurance claims in case of flood, fire or theft

Grow Your Business, Cut Costs

	Visits from CIS shift from fixing problems to cooperatively managing your network’s growth
	Maximize the life of existing hardware and minimize unnecessary expenses by reallocating existing resources to where they are needed most

For expert advice for planning your network strategy contact Richard Ayars at 817-640-0016 x120 or email rayars@customis.com.