CIS (Custom Information Services) was established back in 1989 to offer companies software solutions for every aspect of their business. The company is staffed by qualified and experienced professionals who are familiar with the needs of different types of organizations and will advise on the best way to proceed. CIS can offer support at many different levels and there are a number of different services that you can use to give your business the boost that it needs.
CIS has a flat fee service which includes maintenance and monitoring for all the specified equipment and software. This might include service pack updates, patch management, anti-virus management and updates. This could also cover back-ups and system restores as well as managing the different user accounts which are available on the software. We will take care of your network and internet connections and deal with the installation and management of firewalls and switches.
This flat fee service offered by CIS can cover a wide range of equipment and systems such as PCs and laptops, servers and routers.
Microsoft Windows XP and Office versions 2000, 2003 and 2007 are covered as part of your agreement with CIS. We can deal with the different vendors for your broadband, telephone services and equipment, copying and printing services and website services. This means that if you have a problem with any of these services, you can call us and not the vendor and we will deal with them on your behalf. We will schedule site visits to suit you and ensure that all the necessary work is carried out.
In addition to our flat fee services there is a variety of other services provided by CIS that might be of benefit to your organization. You can opt for disaster recovery services which will help to keep your business working in the event of major problems. There are many mobile solutions so that your workforce will be able to function while they are on the move. You can also take advantage of a number of voice over IP solutions and integrated T1 solutions.
If you aren't sure where to start, give the team at CIS a call.
They can arrange for a CIS team member to meet with you to discuss the requirements of your organization and offer advice on the solutions that will benefit you the most. The CIS representative will carry out a technology assessment which will cover your needs and an analysis of cost savings. Based on this we will make recommendations which will help to meet your business needs both now and in the future.
You can use the IT consulting service which is offered by CIS simply to support your own IT department. The companies we work with come from a wide range of industries including cosmetics, food and beverage manufacturing and chemicals. By supporting your own team we can help you to streamline your IT applications and help you to create a more cost effective system that saves you money and allows you to offer a more efficient service to your customers and clients.
CIS has been a long-time vendor with our company and we are very pleased with the results. The managed software service is ideal for a company of our size and really allows us to focus on what we do best—our business and our customers. I would recommend them to anyone who is looking for a partner to support them with their IT needs.
- Vice President, Specialty Chemical Manufacturing