Dynamics CRM Deployment and Technology

Owners and managers are making the choice to Dynamics CRM for the end-user ease of adaptation, great value, and the benefits gained from a sales and marketing tool. Consultants and developers like this choice since Dynamics CRM has an n-tier architecture and the Microsoft.net framework. Utilization of existing tools such as Microsoft SQL Server and tools only increases the value in your investment. Deployment also allows companies to choose the best option for their specific business requirements further reducing IT costs.

Deployment Options

Microsoft Dynamics CRM is flexible and familiar and fits your business. CIS can assist your company in determining the best option for your company. Unlike other CRM solutions, Microsoft CRM gives you a choice in three key areas:

Deploy on-demand or on-premise—and easily switch options if your needs change.
Buy it outright, finance, or subscribe.
Use it within Microsoft Office Outlook, a Web browser, a custom portal, a Microsoft Office SharePoint portal, or a mobile device.

Every business experiences change. Whether through accelerated growth, mergers and acquisitions, new regulations, or through budget tightening, your business must be ready to adapt to a dynamic business climate.

With Microsoft Dynamics CRM and the Power of Choice, you’re ready to make the most of your investment, adapting to almost any situation:

Choose on-demand deployment with Microsoft Dynamics CRM Online* if you want a rapid, affordable, and streamlined way to implement Microsoft Dynamics CRM 4.0. You can pilot it online before you bring it in-house, or use it indefinitely to reduce the burden on your IT staff and minimize your costs.
Select Microsoft Dynamics CRM 4.0 on-premise deployment for the ultimate customization and integration capabilities with your existing Microsoft infrastructure.
Meet the needs of different teams with a hybrid approach to address the needs of different business units or teams in another geographic location by using an on-demand deployment for some groups and an on-premise deployment for others.
Get true application portability and reduce risk. Move between on-demand and on-premise deployments seamlessly as your needs change. The architecture of Microsoft Dynamics CRM makes it easy and seamless to migrate from one delivery model to another.

No matter which CRM deployment option you select, you have choices in how you buy Microsoft Dynamics CRM and how you give users access to CRM data.

Technology

Extend the value of your IT investments by automating business processes and integrating other software with Microsoft Dynamics CRM.

Benefit from a flexible architecture and multiple integration options.
Lower training costs and decrease development time with a familiar Microsoft environment and tools.
Scale up easily and take advantage of a choice of deployments.
Provide easy mobile access to Microsoft Dynamics CRM to boost productivity.

The platform is the heart of the Microsoft Dynamics CRM system. When you use the Microsoft Dynamics CRM SDK, you are building on top of this system. The Microsoft Dynamics CRM platform supports smaller deployments and can scale for application service provider models also. The security mode protects the platform from unauthorized access across the Web. The main platform components are as follows:

Microsoft SQL Server database
Web services
System services (workflow, metadata, and integration)
A query processor that supports the entity model
Secured ad hoc queries that use an XML fetch statement to protect the physical database
Plug-ins for business logic extensibility
Reporting services

When you develop an application that uses the Microsoft Dynamics CRM server, you use Web services to communicate with the underlying platform layer.

The server platform is responsible for creating domain-specific objects. In Microsoft Dynamics CRM, these objects include contact, lead, opportunity, account, business unit, and more. The goal of the platform is to implement the service-specific rules by manipulating and combining the underlying domain objects.

The platform does not impose business-specific logic. This layer imposes only generic domain constraints. It contains the building blocks for an application, but by itself is nothing more than a collection of related objects. However, the interaction between those objects within the domain can be assumed to implement more extensible logic such as the quote-to-order-to-invoice processing and pricing logic.

The server platform also controls access to objects through security, controls access to the database, and raises events for workflow processes and custom business logic implementations. The platform layer provides for both incoming and outgoing e-mail processing through Microsoft Exchange.

What we can do for you

At Custom Information Services (CIS), we understand that each business has unique requirements and how to use software technology to meet these challenges. For more information contact Nancy Phillippi at 817-640-0016 x109 or email NPhillippi@customis.com.

The technical knowledge, expertise, flexibility and of course prompt resolution of Custom Information Services has made me feel confident that no computer technical issue is too small or too critical to be resolved. Their tech support technicians are always ready to go the extra mile and are a real pleasure to work with. -Office Manager, Private Investment Firm